User Onboarding

Transform User Onboarding with the latest Mobile Identity solutions from IDlayr – faster registration, frictionless login, better security, happier customers.

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TURN ONBOARDING INTO A COMPETITIVE ADVANTAGE

Onboarding is the first time your customers see you. That vital first impression – and, with IDlayr, it can become a competitive edge.

Using IDlayr Secure SNA, users are verified instantly with their mobile network operator. No more SMS, no more PIN codes, or manual steps. The result? Faster signups, fewer drop-offs, and a frictionless experience that delights customers and keeps conversion rates high.

IDlayr doesn’t just streamline onboarding – it also makes it smarter. Real-time mobile verification solves fraud issues, prevents phishing and account takeovers.

Lower friction and no SMS codes to fail, means fewer helpdesk calls. Stronger security means less fraud. Improved UX means higher conversion rates. The combination means that IDlayr helps you to improve business performance, reduce costs and increase customer satisfaction and get ahead of your competition.

A great first impression and a great business result!

 

Why It Matters

Better onboarding experiences that deliver business results.

  • Reduce Friction

    • No more SMS to wait for, nor clunky codes to type. No more manual inputs. Users move through onboarding quickly, keeping conversion high and abandonment low.

  • Prevent Fraud

    • Strong mobile security defends against AI fraud, phishing, and social engineering. Trigger step-up checks only when needed to minimize the impact on genuine customers.

  • Drive Business performance

    • Happier customers means higher conversion rates leading to improved revenues. A better process and stronger security reduces fraud and lowers operating costs. Overall a big positive impact on business performance.

IDlayr SNA

How it works

IDlayr Secure SNA is the modern way to authenticate mobile users. It works silently in the background – with no passwords, no codes, and no user effort. Here’s what happens:


  • A user enters their mobile number on your app or website.
  • The number is passed to IDlayr via API.
  • IDlayr connects with the MNO over a secure, encrypted connection to verify the mobile number in real-time.
  • IDlayr provides a binary (Yes / No) response - no false positives.
  • You will know that it is the: Right mobile number, on a Real SIM card, Right Now!
  • Once the verification completes the user is authenticated and can continue their online journey seamlessly.

Legacy Mobile Onboarding

IDlayr Mobile Onboarding

SMS OTPs vulnerable to fraud Streamlined UX (Invisible to the user) Friction-heavy experience Prevents Fraud (no phishing or man-in-the middle attacks) High operational overhead (helpdesk calls) Higher business performance, lower operating overhead

 

How businesses are using SNA

  • Banking

    • Improve security, reduce fraud, ensure compliance.
    Prevent phishing and account takeover attacks, whilst streamlining user onboarding and login.

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  • eCommerce

    • Increase conversion, reduce fraud.
    Streamline the checkout experience while improving security with silent network authentication.

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  • Healthcare

    • Protect User data & ensure compliance.
    Prevent unauthorized access to user accounts, secure personal health records.

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